We thought it would have been helpful if we were told to pick up the tickets by the representative who originally took our orders over the phone. When we arrived at the correct room and asked to be seated, we were pleased that there was seating available even though we were close to an hour early however, we were sent back to the box office to pick up our tickets. There was a considerable bit of walking required, and we are mobility impaired, so it was a little stressful. Online, the 'convention center' was referenced, and looking at the map of the Casino groups, the only thing close appeared to be an 'Event Center.' However, when we parked close to the Event Center, we realized the building was locked, and ended up calling the hotel to find that the 'convention center' is located within the Casino building, off the casino floor. The one detail that seemed to be lacking (online or off) was the location of the event. We hadn't been to the Casino in close to 10 years, but we decided to take advantage of the weekend and participate in the Thanksgiving Day buffet ($35 ea) from 12-5 p.m.